TERMS AND CONDITIONS FOR THE LIGHT OF WISDOM

Version 1.0 – effective from October 2025

These terms and conditions apply to all purchases and use of telephone clairvoyance, digital products such as meditations/downloads, Magic Shop services, and physical products such as incense, spiritual items, and similar products offered by The Light of Wisdom / Lysets Visdom, hereinafter referred to as “the Provider”.

By using the services, making a purchase, or creating a profile/account on the website, you, hereinafter referred to as “the Customer”, accept these terms.

1. Business information

Provider: The Light of Wisdom – the international branch of Lysets Visdom, Denmark
Concept: Scandinavian Psychic and Medium 24/7
Our Consultants: All consultants are carefully selected, of the highest quality, and based in Denmark.
Payment administration: Stripe via ABUNDANTIA
International Support: support@thelightofwisdom.dk
Website: thelightofwisdom.com

The Light of Wisdom is a Scandinavian Psychic and Medium 24/7 service operated from Denmark. All consultants are carefully selected for their professional and spiritual abilities and are based in Denmark. We provide ethical, respectful, and confidential spiritual guidance with respect for each customer's free will and personal journey.

2. Services

📞 Telephone clairvoyance

• The service is delivered per minute through calls started from the Website.
• The Customer pays USD 6.99 per minute.
• Minimum payment: 15 minutes.
• Clairvoyance is provided as spiritual inspiration and subjective guidance.

✨ Magic Shop services

• The Customer may purchase personal spiritual services such as dream interpretation, tarot readings, photometry, palm reading, numerology, horoscopes, soul drawings, and similar services.
• Delivery takes place by email or as otherwise stated on the individual product page.
• All spiritual readings are subjective interpretations and are not guarantees of future events.

🎧 Digital products/downloads

• The Customer may purchase meditations and other audio files for personal use.
• Delivery takes place immediately after payment.
• The material may not be copied, resold, or shared.

🕯 Physical products

• The Customer may purchase physical products such as incense, crystals, and other spiritual items.
• Products are shipped to the address provided by the Customer.
• Delivery time and shipping costs are shown at the time of ordering.
• The Customer has a 14-day right of withdrawal if the product is returned unused and in its original packaging.
• The right of withdrawal does not apply if the packaging has been broken on products that cannot be returned for hygiene or health reasons, such as opened incense.
• Return shipping costs are paid by the Customer.

3. Payment

3.1 Payment methods

For telephone clairvoyance, the Customer may choose between two payment methods:

• Wallet (prepayment) – The Customer deposits funds into their Wallet before the call. The cost of the call is deducted from the Wallet balance. No amount is reserved on the Customer’s payment card when paying through the Wallet.
• Payment card – USD 279,60 is reserved on the Customer’s payment card when the call is started or the Customer joins the call queue. During longer calls, additional reservations may be made automatically. After the call, only the actual cost of the call is charged, and any unused reserved amounts are released automatically.

3.2 Minute price

USD 6.99 per minute.

3.3 Minimum payment

A minimum of 15 minutes is charged per call. After that, the price is calculated per started minute.

3.4 Prices

Current prices are always shown on the Website. Prices on the English version of the Website are shown in USD.

3.5 Card reservation for telephone clairvoyance

When the Customer starts a telephone clairvoyance call or joins the call queue, USD 279,60 is reserved on the Customer’s payment card. No payment is charged at this time.

If the call lasts longer than approximately 40 minutes, an additional USD 279,60 is automatically reserved on the payment card. During longer calls, further reservations may be made according to the same principle to allow the call to continue.

If a required additional reservation cannot be completed, the call is ended automatically.

When the call ends, the total price is calculated based on the duration of the call. Only the amount corresponding to the actual cost of the call is charged. Any unused reservations are released automatically. The time it takes for the released amount to become available again depends on the Customer’s bank or card provider.

3.6 Failed payment

If payment cannot be completed, or if a required card reservation is declined during an ongoing call, the service may be interrupted, and the Customer’s access to the service may be suspended until payment can be completed.

3.7 Receipt

When the call has ended and payment has been completed, the Customer automatically receives a receipt by email containing information about the completed payment.

4. Delivery

• Telephone clairvoyance is delivered immediately during the call.
• Digital files are delivered immediately as downloads.
• Magic Shop services are delivered by email or as otherwise stated on the product page.
• Physical products are shipped within the stated delivery time.

5. Right of withdrawal

5.1 Telephone clairvoyance

As the service is delivered immediately, the right of withdrawal does not apply once the call has started.

5.2 Digital products

The right of withdrawal does not apply to digital content that is delivered or downloaded immediately after purchase.

5.3 Magic Shop services

Personal spiritual services such as tarot readings, dream interpretations, photometry, numerology, horoscopes, soul drawings, and similar personalized services cannot be cancelled once the service has begun or been delivered.

5.4 Dissatisfaction

Dissatisfaction with the content, interpretation, or experience of a spiritual service does not entitle the Customer to a refund.

6. Customer responsibility

• Clairvoyance and spiritual guidance are subjective inspiration and do not guarantee specific results.
• The Customer is 100% responsible for their own choices, actions, emotions, interpretations, and reactions both during and after the service.
• The Customer must not misuse the service or act in conflict with law or ethical standards.
• The Customer is responsible for purchases made through their own profile, phone number, or payment card.

7. Confidentiality

• The Provider treats all information shared during a session confidentially.
• Calls are not recorded.
• The Customer may not record or publicly share content without written permission.

8. Intellectual property rights

• All materials, designs, texts, audio files, names, and creative content belong to the Provider.
• Copying, redistribution, resale, or public sharing is not permitted.
• The Customer may only keep one private copy of purchased digital products.

9. Personal data and GDPR

• Only necessary information is registered, such as phone number, email, order details, and payment information.
• Calls are not recorded.
• External partners act as data processors in accordance with applicable data protection rules.
• Profile information may be deleted upon request by contacting kontakt@lysetsvisdom.dk.

10. Disclaimer and no guarantees

Tarot, palm reading, dream interpretation, numerology, soul drawings, horoscopes, photometry, clairvoyance, and spiritual guidance delivered by the Provider are intended solely as inspiration and personal insight. All messages are subjective interpretations and not guarantees of future events.

The Provider does not offer medical, psychological, legal, or financial advice. The Customer is responsible for consulting relevant professionals when needed.

The Customer carries full responsibility for their own decisions, emotions, interpretations, and consequences. The Provider cannot be held responsible for direct or indirect consequences of the service.

11. Complaints, disputes, and contact

• Technical problems must be reported as soon as possible.
• Dissatisfaction with the experience does not entitle the Customer to a refund.
• Disputes are sought resolved through dialogue.
• Danish law applies, and disputes are settled by Danish courts.
• Contact: kontakt@lysetsvisdom.dk

12. Changes to terms

The Provider may update these terms when necessary. Continued use of the service is considered acceptance of the updated terms.

Version: 1.0 • Date: October 2025